Privacy Policy
This Privacy Policy explains how Arbaz Alam Agency ("we", "us") collects, uses, and protects information submitted through this website.
Information we collect
When you submit our contact form, we collect the details you provide — such as your name, company, email, phone number, and the message you send us. We do not collect more information than is needed to respond to your enquiry.
How we use your information
- To respond to enquiries submitted through this website.
- To pass your enquiry to our internal systems (including our CRM) so we can follow up with you.
- To improve the services we offer.
Sharing your information
We do not sell your information. Enquiry details may be shared with our internal customer relationship management (CRM) system for the purpose of following up with you — that system remains separate from this website.
Data retention
We retain enquiry information for as long as reasonably needed to respond to you and maintain our own records, and no longer than necessary for that purpose.
Your rights
You can ask us what information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below.
Contact
Questions about this policy can be sent through our contact page.